Reach the right Fictavia desk.
Use the channels below for reader support, editorial questions, rights inquiries, partnerships, platform feedback, and future creator onboarding.
Updated June 26, 2026
Reader support
Email: support@fictavia.com Backup help desk: help@fictavia.com Use these for account access, reading progress, membership questions, chapter availability, display issues, bug reports, and general platform questions.
Editorial and submissions
Email: editorial@fictavia.com Fictavia is building a catalog around original or authorized serial fiction. Creator onboarding, submission windows, and editorial guidelines will be published before open submissions begin.
Rights, takedown, and business
Email: rights@fictavia.com Use this for rights ownership, licensing, adaptation, partnership, takedown, or business development requests. Include the relevant title, URL, rights basis, and preferred contact details.
What to expect
Fictavia is in an early platform phase. Response times may vary, but support requests sent to support@fictavia.com or help@fictavia.com are triaged by account impact, payment impact, content access, and rights urgency. Do not send passwords, full payment numbers, government identifiers, or sensitive personal documents through email.